KEIPhone advocates gender equity as a fundamental human right; it is the keystone to a prosperous and healthy economy that provides sustainable inclusive growth. Addressing the digital gender divide means acknowledging and rectifying the deep-rooted social norms that reinforce and deepen that divide.
KEIPhone believes in the inherent capacity and strength of women. That belief is evidenced in the way we address, portray, and interact with our clients and partners. We believe in the potential for a just and equitable future, and are positive that together we can achieve that goal!
Data is shaping the future. Governments and agencies use data to improve public policy, design products and services for consumers, and track progress in meeting the Sustainable Development Goals. But the millions of women without a data trail are invisible in these conversations. KEIPHone makes them visible. We share their stories and their anonymized data/data points as an avenue for their inclusion in the significant conversations of this world.
The mission of KEIPhone is to supply women with the very tool needed to improve their lives, and to provide the requisite training for that purpose. We hold ourselves accountable for sustained growth and progress; pledging to collect, analyze, and share our impact with clients, partners and peers. Fueled by knowledge and empowerment, impact is the heart of our business model –our standard of excellence.
Lauren Hendricks is a global expert with 20 years’ experience in international development and financial inclusion. A passionate advocate for women, she has spent her career developing innovative solutions to address critical issues faced by women in developing countries.
Ms. Hendricks has partnered with banks, microfinance institutions, mobile network operators, and others in the private sector to adapt products and services to meet the needs of the poor, and to ensure that participants benefitted from new, digital financial services. She brings a deep understanding of the financial inclusion sector in Sub-Saharan Africa, with experience in digital financial services, payment systems, and emerging technology trends.
Ms. Hendricks is currently the CEO of Equity Group Foundation International. Prior to that she served as the Executive Vice President at Grameen Foundation, and the Executive Director of Access Africa at CARE USA.
Jim Cox has 20 years’ experience in livelihood and health programming globally. He currently serves as the Chief Operating Officer of Helen Keller Intl, based in Washington, D.C. Jim has 25 years of senior management experience in the field and in the US offices of international development organizations.
Prior to HKI, he was with Lutheran World Relief- IMA World Health (LWR-IMA), where he was Executive Vice President of Health and Emergency Programs. He was Chief Operating Officer for IMA World Health for nearly five years, after serving as Country Director for IMA in Tanzania for five years.
Joseph Capito has over 10 years experience in software engineering, with a focus on Android App Development. Experience using tech to meet development challenges, targeting inclusion for women and refugee populations.
KEIPhone is a non-political movement that does not permit political orientated content on its platform.
KEIPhone is a moderated content platform, ensuring that clients receive content that is relevant, beneficial, and appropriate in amount.
Free and Fair Competition
KEIPhone does not grant exclusive advertising rights to any firm. Our clients are provided with a wide range of choices in firms and providers.
Fair and Respectful Treatment of Clients
KEIPhone and our agents treat all clients fairly and respectfully, without discrimination. Safeguards are in place to detect and correct corruption.
Privacy of Client Data
The privacy of individual client data is honored in accordance with all laws and regulations of relevant jurisdictions. Outside organizations do not receive individual client data, unless requested or approved by the client. Any shared data will be anonymized or aggregated.
Mechanism for complaint resolution
KEIPhone provides timely and responsive mechanisms for complaints and problem resolution. The dual purpose of these mechanisms is to resolve individual client issues and to improve our products and services.
Our Client Protection Principles
Four Key Commitments
We will never disclose, share, or sell your personal data. Your individual data belongs to you. We will never share it without your explicit consent. Any data we share will be anonymized and aggregated.
We will keep your data secure at all times. We will use the highest industry standard security technology to protect your data while it is stored on your phone, in transmission over the internet, and on our servers. We will always notify you if there has been any security breach with your data.
Your data will always be available to you. You will always be able to access your personal data, even if you stop using our products. We will never charge you to access your own information.
We will remove your data from our systems anytime you want. If you decide to stop using our products and no longer want your historical information to be saved by us, we will be happy to permanently remove it from all of our systems.
How We Collect Data
We collect information from our users in two ways:
Directly when you provide it to us. When you create an account in our products, you enter personal information such as your name, phone number, and passcode. This information is used to complete your user profile, send you personalized transaction summaries, and allow you to securely login and access your private information.
Automatically as you use our products. When you use our products, we also collect information automatically to personalize your user experience and help us support you proactively when you have questions or problems.
How We Use Your Data
We use the information we collect in our products in several ways:
Help you use the product for its primary purpose.
Personalize your experience by storing helpful information about your preferences.
Curate your content so that it is relevant and appropriate.
Provide personalized support when you have questions or problems.
Notify you when updates are available.
Improve our products by better understanding how people are using them.
Data We Collect Automatically
The following information may be collected automatically through the normal usage of our products. When collected, this information is used to help us provide a personalized experience and better support you when you have questions or problems. This data is kept secure at all times and is never disclosed to third parties.
Usage Information. As you use our products, we may collect details such as network data, time stamps, and usage logs to better understand and support your experience.
Device Information. We may collect information about your mobile device and internet connection, including the phone’s unique device identifier, IP address, operating system, browser type, mobile network information, and telephone number.
Location Information. We may collect information about the location of your device when it connects to the internet.
Stored Information. We may access metadata and other information stored on your phone such as device settings to ensure we support your personal preferences.
Sharing General and Aggregate Data
As a thought leader in our industry, we may at times share broad general trends and insights based on aggregate data from our systems. This data will never identify, reveal, or expose the private information of any individual user or group of users in any way.
Accessing, Correcting, or Deleting Your Personal Data
You are welcome to review and change your personal information at any time by logging in and visiting your personal profile page. You can remove any personal information you have provided to us at any time, including deleting your user account if desired.
If you wish to permanently delete your personal information from our systems, you can send us an email at firstname.lastname@example.org. Note that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Children Under the Age of 18
Our products are not intended for children under 18 years of age, and we do not knowingly collect personal information from any child under 18. If we learn we have inadvertently collected or received personal information from an underage child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at email@example.com.
Additional Legal Disclaimers
In full accordance with the above guidelines and policies, please note that we also reserve the legal right to disclose data in the following specifically defined circumstances:
When required by law to comply with a court order or legal process.
If disclosure is necessary or appropriate to protect the legal rights, property, or safety of our customers, stakeholders, or other key parties, including fraud protection and credit risk reduction.
To enforce legal rights arising from any contracts or license agreements entered into between KEIPhone and our users.