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CGAP: The Digital Gender Divide Won’t Close by Itself – Here’s Why

The gender gap in the use of digital technology has narrowed in recent years, but women continue to be at a disadvantage. For instance, today in low- and middle-income countries there is a gender gap of 8 percent in phone ownership and 20 percent for smartphones. While there is often an assumption that the gender gap will disappear on its own as digital technologies become more widely available in a market, the reality is that men and women engage differently with digital services – including digital financial services (DFS) – because of, among other factors, gendered social norms that don’t change nearly as fast as technology.

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